Terms of Purchase

Effective Date: May 12, 2026

Welcome to Rosvely. This Purchasing Agreement establishes the binding commercial terms governing all orders processed through our online storefront. By completing a transaction for products across our Kitchen Essentials, Bathroom Supplies, and Home Improvement Collections, you acknowledge and agree to comply with the terms and conditions outlined below, together with our Privacy Policy and Terms of Use. Please review these provisions carefully before completing your purchase.

1. Customer Eligibility & Legal Compliance

By placing an order through Rosvely, you confirm that you are at least 18 years of age, possess the legal capacity to enter into binding commercial agreements, and reside in a jurisdiction where purchasing and receiving household products is permitted under applicable laws.

All products purchased from Rosvely must be used according to provided product instructions, safety recommendations, and applicable local regulations.

For quality assurance, customer support improvement, fraud prevention, and order verification purposes, communications with our customer service team through email, telephone, or other approved channels may be recorded, stored, or reviewed where permitted by applicable law.

2. Customer Information Protection & Consent

All personal information, payment details, and order-related information submitted during checkout are collected, processed, stored, and protected in accordance with our Privacy Policy.

By completing a purchase, you consent to Rosvely processing necessary information for payment verification, order fulfillment, shipment coordination, customer support, and website operations.

Rosvely reserves the right to update privacy practices periodically. Continued use of our website after any updates indicates acceptance of the revised practices.

3. Merchant Rights & Order Management

Rosvely reserves the right to accept, process, delay, or decline any order submitted through our platform.

Orders may be canceled or modified due to circumstances including, but not limited to:

• Inventory limitations

• Payment verification issues

• Suspected fraudulent activity

• Incorrect product information

• Technical errors

• Pricing mistakes

Rosvely may request additional verification information before processing or shipping an order.

If an order is canceled by Rosvely after payment has been collected, the full amount paid will be refunded to the original payment method.

Product availability, specifications, pricing, promotions, and product descriptions may be updated or changed at any time without prior notice.

4. Product Information & Visual Accuracy

Rosvely makes reasonable efforts to ensure that product descriptions, images, measurements, specifications, and other information displayed on our website are accurate and helpful.

However, variations may occur due to:

• Manufacturing updates

• Product batch differences

• Display settings on customer devices

• Photography conditions

• Minor design improvements

Rosvely does not guarantee that every image, description, or specification will be completely free from errors.

If a product received differs significantly from its online description, customers may contact our support team and request assistance according to our Return & Refund Policy.

5. Pricing Errors & Order Corrections

Rosvely strives to maintain accurate pricing information; however, occasional errors may occur due to technical issues, system updates, or administrative mistakes.

If a product is listed at an incorrect price, Rosvely reserves the right to:

• Cancel the affected order

• Correct the pricing information

• Contact the customer regarding available options

If an order is canceled due to a pricing error, any payment collected will be refunded promptly to the original payment method.

Rosvely maintains the right to update product pricing, promotions, and offers at any time.

6. Inventory Availability & Delivery Expectations

Product availability displayed on our website represents current estimates and does not guarantee immediate shipment.

Although Rosvely works to process orders efficiently, fulfillment timelines may vary depending on:

• Product availability

• Warehouse processing

• Carrier schedules

• Shipping destination

• Customs procedures

• Other logistics conditions

If an ordered product becomes unavailable during fulfillment, Rosvely will notify the customer, cancel the affected item if necessary, and provide an appropriate refund.

7. Product Usage & Regional Requirements

Customers purchasing Rosvely products for delivery outside the United States acknowledge that:

• Product packaging and labeling may vary by destination requirements.

• Product instructions or care information may be provided in English.

• Certain products may not meet specific regional standards or regulations.

• Customers are responsible for confirming that purchased products comply with local requirements.

Customers are solely responsible for ensuring that products can legally enter and be used within their destination location.

8. Customs Duties, Taxes & Import Charges

For international orders, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by destination authorities.

Any applicable fees charged after shipment arrival are the responsibility of the customer unless otherwise stated during checkout.

9. Governing Law & Corporate Contact Information

This Purchasing Agreement and all transactions completed through Rosvely are governed by and interpreted according to the laws of the State of Colorado, United States, without regard to conflict of law principles.

Corporate & Support Information

• Brand Name: Rosvely

• Operating Corporate Entity: Orion Nexus LLC

• Company Address:
  1314 Laurenwood Way
  Littleton, CO 80129
  United States

• Customer Support Email: support@rosvely.com

• Direct Telephone: +1 850-464-2717